“The Department of Technology Services (DTS) provides an array of enterprise services to the Judiciary, both for national Judiciary systems managed by the Administrative Office (AO) as well as local court-managed systems across the country. The Chief Operating Officer (COO) provides technical and operational oversight to the AO Technology Office, the Cloud Hosting and Networks Office, the Enterprise Operations Center, and the Systems Development and Support Office.”
The incumbent serves as the Chief, Administrative Office Technology Office (AOTO) with the AO-DTS and performs many and varying assignment under the direction of the Associate Director of DTS and the Chief Operating Officer. AOTO has 30 federal staff and 97 contractors. The incumbent is responsible for providing secure IT solutions and support services to the AO end user community of approximately 2,200 users; and supports court IT managers in the implementation of endpoint security tool solutions. The incumbent must have a proven record of successfully leading IT services management, infrastructure operation and support, services delivery, and cyber security program. The incumbent is also responsible for providing leadership, supervision, and direction to IT professional staff involved in the Office’s operations cross four AO locations at Washington DC, San Antonio TX, Phoenix AZ, and Charleston SC.”
“Duties include, but are not limited to:
- Exercising executive leadership, direction, coordination and control over the AOTO IT programs, financial management, budget, services and resources necessary to support the mission and operations.
- Developing, enhancing, and managing customer-focused initiatives to improve local and national program and IT practices while ensuring service quality and support business and customer needs.
- Promoting the effective and efficient IT Service Management Program and implement new enterprise IT services.
- Overseeing recruitment, development and retention of highly qualified staff throughout AOTO and empowering them to succeed.”
G2X TAKE: Those who support the Judicial Branch may want to influence who applies for this leadership position responsible for providing secure IT solutions and support services to the AO end user community and supporting court IT managers in the implementation of endpoint security tool solutions.