Coast Guard RFI: Enterprise Content Management Solutions for Human Resources

The United States Coast Guard (USCG) is searching for vendors interested and capable of providing Enterprise Content Management (ECM) solutions for Human Resources (HR) that include Records and Information Management (RIM), Business Process Management (BPM), Document Output Management (DOM) and Email Lifecycle Management software technology and applications, all things also known as document management, imaging, content management, and workflow.

Objective:

This Request for Information (RFI) is intended to help the USCG make informed acquisition decisions to:

  • Assess the current marketplace and existing industry capabilities;
  • Identify and assess the major risks to the acquisition;
  • Identify and mitigate any potential barriers to competition;
  • Determine industry data/information needs to support proposal preparation;

The program objective is to collect available market information from established vendors with existing, large-scale offerings with the following solution characteristics:

  • Self-Service member access to personnel record to validate and certify contents
  • Robust auditing that captures the date/time/user that added, approved, updated, viewed, and/or deleted a record
  • Electronic Signatures
  • Captures information from any source, including auto population from other systems through integration
  • Review and Approval as part of the workflow before artifacts are officially added to the record
  • Multifactor authentication for users with CAC/PIV and/or 3rd party assertion
  • Mechanism for annual record review acknowledgement that signifies member/employee has reviewed record and validates that it is accurate and correct (and auto populates)
  • Allow members/employees to see their entire record without redaction. Records to other agencies would still require levels of redactions
  • Access for external stakeholders (Veterans Administration, Defense Manpower Data Center)

Read more here.

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