DHS RFI: Configuration Management Software Tool

Notice ID: 70RWMD21RFI00000003

“CWMD is responsible for establishing and maintaining consistency of a product’s performance, functional, and physical attributes with its requirements, design and operational information throughout its life cycle. CWMD is currently working to improve their existing configuration management (CM) processes, which will implement the five pillars of CM (CM Planning and Management, Configuration Identification, Configuration Control, Configuration Status Accounting, Configuration Verification and Audit) and other CM best practices. In this, CWMD is considering procurement of a CM software or database tool to assist in the management of the RPM system configurations. CWMD and Customs and Border Protection (CBP) would use this tool to establish configuration items (CIs), manage configuration baselines, conduct accounting of configuration information, manage proposed configuration changes [usually submitted as engineering change proposals (ECPs)], and manage and audit the RPM system fleet configurations.”

We envision that a CM tool would support CWMD and CBP configuration management activities. While CWMD is responsible for the design and deployment of the RPMs, CBP would require access to the tool as they take responsibility/ownership as RPMs are fielded and deployed for operational use. To plan the configuration management process, the tool would store or link to RPM system technical information from requirements management databases, engineering drawings, technical specifications, and other CM/design/technical documentation provided by OEM vendors. From the technical and CM documents, authorized users would define configuration baselines for each RPM system with lists of configuration items (CI). The database structure would support capturing the relationships between configuration baselines and CIs. Users would create required databases by system, baseline, and baseline variant. Users would enter and update configuration management information for deployed or developmental RPM systems, as information becomes known or is updated. To manage changes to the configuration baselines, the ECP management element within the tool would provide automated features for users to organize and manage processing and tracking engineering change proposals (ECP). Users would be able to conduct research on the deployed RPM fleet through queries of the database as needed. Authorized users would use the CM database tool to upload new or create recurring Configuration Status Accounting Reports (CSARs). CWMD would prefer the CM tool to be a commercially available off-the-shelf (COTS) software product…”

“The following provides draft CM tool requirements and features:

  1. The tool shall be a software database with common database functions (i.e. entry, change, track changes, query, displays, reports, attach and link vendor documents by CI, import and export of files, and links to other databases).
  2. The tool shall comply with DHS applicable software controls and catalog requirements…
  3. The tool shall be web-based, with flexibility to add and remove users by Authorized Process Owners or Super Users. Tool shall allow access control by technology, or other restrictions required by CWMD/CBP.
  4. The tool shall be intuitive requiring minimal training or familiarization for all users…”

Read more here.

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