DHS RFI: Homeland Security Investigations Investigative Case Management

Notice ID ICEHSIICM-1082021

“A. BACKGROUND/PROGRAM DESCRIPTION

The United States Immigration and Customs Enforcement (ICE) is the largest investigative branch of the Department of Homeland Security (DHS). As part of ICE, Homeland Security Investigations (HSI) is a critical asset in accomplishing the ICE mission and is responsible for investigating a wide range of domestic and international activities arising from the illegal movement of people and goods into, within and out of the United States.

HSI is continuing the process of transforming its Information Technology (IT) investment approach and processes for acquiring and delivering enhanced investigative capabilities to its 9,500-person global workforce. To this end, the ICE adopted and adapted the ‘Treasury Enforcement Communications System (TECS) Modernization’ Program and has created an information technology solution that provides a broad set of mission focused functions as a replacement for the Customs and Border Protection (CBP)-managed legacy TECS system. This ‘ICE TECS Modernization’ system now provides the core toolset used by HSI agents worldwide to develop and document their criminal investigations. Investigative Case Management (ICM) is one part of the ICE TECS Modernization system…”

“B.  PURPOSE OF REQUEST FOR INFORMATION…”

“The purpose of this RFI is to:

Identify vendors and their products and/or services that can provide a comprehensive, cloud-based Investigative Case Management System including software, project management, configuration, integration, and data management.

ICE will consider RFI responses to maintain or replace the current system using one of the following approaches:

  • Software for Service case management system customized to the needs of ICE;
  • Off-the-shelf case management system, customized to meet the needs of the ICE;
  • A highly configurable case management system, properly configured to the needs of ICE;
  • A custom-developed case management system;
  • A custom case management system developed with business process automation tools…”

“C. DESCRIPTION/SCOPE OF WORK

The ICM portion of ICE TECS Modernization is to deliver ICM functionality. Currently, ICE employs commercial software, Palantir Technologies, Inc.’s Gotham Product, which has been customized specifically for HSI’s operational needs. In response to this RFI, participants are encouraged to propose alternate solutions which can meet the requirements. Current and future releases of any ICM used by ICE are required to have system maintenance and support services for the purpose of applying adaptive, perfective and corrective maintenance to the application as well as operating and maintaining the ICM infrastructure, and delivering customized enhancements, as necessary to respond to congressional mandates and other expanded or enhanced performance requirements. Support for other ICE TECS MOD components and functionality, such as External Interface and Digital Media Management, are outside the scope of this requirement.”

Read more here.

0
Tags:

This topic contains 0 replies, has 1 voice, and was last updated by  Jackie Gilbert 4 days, 4 hours ago.

  • Author
    Posts
  • #139732

    Replies viewable by members only

    0

You must be logged in to reply to this topic.

CONTACT US

Questions?. Send us an email and we'll get back to you, asap.

Sending

©2021 MileMarker10, LLC all rights reserved | Community and Member Guidelines | Privacy Policy | About G2Xchange FedCiv

Opportunities. Starting Points.

About our Data

The Vault is a listing of expiring contracts, task orders, etc. within a certain set of parameters, to include:

  • Have an initial total estimated contract value of $10 million or above
  • Federal Civilian Only – DHS, Transportation, Justice, Labor, Interior, Commerce, Energy, State, and Treasury Actions
  • NAICS codes include: 511210, 518210, 519130, 519190, 541511,
    541512, 
    541513, 541519, 541611, 541618,
    541690, 541720, 541990
  • Were modified within the last 12 calendar months
  • The data represented is based on information provided by the government

Who has access? Please note that ALL G2Xchange FedCiv Members will receive access to all basic and much of the advanced data. G2Xchange FedCiv Corporate Members will receive access to ALL Vault content (basic and advanced).

Feedback/Suggestions? Contact us at Vault@G2Xchange.com and let us know what you think. 

G2Xchange FedCiv

Log in with your credentials for G2Xchange FedCiv

Forgot your details?