“COVID-19 forced many federal agencies to overhaul their IT strategies and transform the way they do work. But for some agencies, like the Transportation Security Administration (TSA), COVID-19 is changing the way they accomplish their mission.”
“To help slow the spread of the novel coronavirus, TSA began changing the security screening process in airports and is now exploring new innovative technologies like artificial intelligence, facial recognition and machine learning to facilitate a smoother, contactless and more efficient security-screening experience for passengers and TSA agents, said TSA Acquisition Program Management Assistant Administrator Mario Wilson…”
“A facial-recognition pilot project recently deployed to Reagan Washington National Airport scans passengers’ faces and IDs instead of requiring passengers to hand their ID to a TSA agent — potentially spreading COVID-19.”
“Wilson said TSA also invested in computational typography (CT) scanning systems to improve bag screening.”
“’We acquired 300 of those CT systems and have 150 deployed today,’ he said. (All 300 will deploy by the end of the year.) ‘We’re very actively looking at upgrades to our advanced imaging tech and improved software to reduce alarms and the contact rate. We’re in the process of upgrading the checked baggage systems. We’re looking at how much can we reduce the alarm rates. That will result in fewer needs to open passengers’ bags, which ultimately helps the entire experience and the speed…’”
“Before TSA deploys these types of technologies in airports, the Transportation Security Lab at the Department of Homeland Security Science & Technology Directorate is responsible for testing and approving them first. The lab is actively exploring ways to incorporate AI and machine learning into the TSA security-screening process to improve passenger and bag scanning, and reduce rates of false alarms…” Read the full article here.
Source: TSA is Modernizing Security Screening For Less Contact – By Kate Macri, September 24, 2020. GovernmentCIO.