DHS USCIS Special Notice: EPIC Planned Procurement and EPIC Day Event

Notice ID EPIC_FY22

“I. The Special Notice and the Anticipated Procurement, generally. This special notice, transmitted through sam.gov, is the second notice of the planned procurement commonly referred to and titled as ‘Enterprise Platform for Integrated Citizen-Development.’ The procurement is abbreviated and pronounced ‘EPIC’…”

“The U.S. Citizenship and Immigration Services (“USCIS” or “agency”) is endeavoring to award one or more contracts or task orders for EPIC during the second (2nd) quarter of Fiscal Year 2022, i.e., sometime between January 1 and March 31, 2022…”

“II. Summary of the EPIC Requirement…”

“EPIC is intended to have industry implement a solution for the agency to adopt emerging capabilities in the field of Citizen Development on the agency’s existing Salesforce and ServiceNow Platforms. The overarching outcome of EPIC is Citizen Development services whereby the agency can build low code/no code basic productivity applications (apps)…”

“IV. Objective State of Information Technology

The primary objective of EPIC is Citizen Development with domain driven design, user-centered design, Test Driven Development, and Security. The desired outcome is that USCIS will be quicker in the design, development, and deployment of secure critical services that impact citizens and internal government users. EPIC will provide high-productivity Agile development services and Lean processes focused on Salesforce, ServiceNow, and UiPath applications that support core business areas in order to effectively and efficiently develop and maintain these systems and applications that are in production at USCIS…”

“V. Digital Maturity

The proliferation and availability of multi–Cloud Computing, Domain Driven Design, User Centered Design, Agile Development, Test Driven Development, Security and Mobility has provided new and innovative ways to deliver valuable Information Technology (IT) services within USCIS. The EPIC will follow iterative and incremental development, where requirements and solutions evolve through collaboration between self-organizing, crossfunctional teams…”

“VI. Technology Stack

The Contractors must have the technical skills for performing administrative, application, and database actions. System administrators must be knowledgeable in Windows and z/OS operating, Docker, Open Shift, Jenkins (CI/CD Pipeline), and understanding of Linux system maintenance. The development languages predominantly used by the applications include: Angular JS, Apache Jelly, Bootstrap, HTML/CSS, Javascript, JQuery, and node.js. Contractor personnel performing application administration tasks must be knowledgeable in these languages.

Administrators of Salesforce and ServiceNow applications must also have experience with COTS products including but not limited to: Tableau, PowerBI, Databricks, Confluence, JIRA, Captiva Input, Accel, Global360, Documentum, OBIEE, Informatica, Oracle Secure Enterprise Search (OSES), and Oracle Business Intelligence (BI) Publisher. Including but not limited to ServiceNow and Salesforce third party tools: Base Practice Engine, Checklist Pro, Javascript editor, Salesforce Integration, Contractor shall have experience integrating ServiceNow/Salesforce with messaging tools to like, but not limited to Kafka, Confluent, Application Programing Interface (API), Appigee.

Administrators of the UiPath infrastructure must have knowledge of the Orchestrator server software, license management, queues, triggers, and their integration with USCIS ICAM, ServiceNow, and other future platforms that will be used for RPA automations. The primary language underneath UiPath RPA automation is .Net or VB.Net code structures. The citizendevelopers also use some drag and drop functionality to create robots that must be scanned and checked for quality via the dedicated DevSecOps pipeline.

For the CI/CD pipelines, contractor shall have experience with Cucumber, Jasmine, Selenium, Fortify, Checkmark, Groovy DSL (Jenkinsfiles), static code analysis, container vulnerability scanning and remediation (twistlock or anchore), secure supply chain (dependency scanning and vulnerability remediation)…”

“VII. Anticipated Outcome of this Special Notice

The agency is looking to experts in the field of Salesforce, ServiceNow, and UiPath and which have a thorough understanding of the mission of USCIS, its future state of digitizing the immigration system, its technology stack, and its culture to the Objective State Information Technology. Mindful of the Federal Acquisition System and agency goals for awarding contracts to small businesses and other small business socioeconomic categories, e.g., HUBZone, ServiceDisabled Veteran Owned, etc., one purpose of this Special Notice is to garner interest from small businesses and to use feedback in response to this special notice to guide agency acquisition planning activities. To reduce the burden on industry experts, an interactive “EPIC Day” event will be held on September 20th, 2021 from 10:00 a.m. to 3:00 p.m…”

“VIII. The EPIC Day Event

The EPIC Day Event will be conducted via Microsoft Teams. A Teams meeting invitation will be sent to anyone who registers on or before Wednesday, September 15, 2021… Please submit only one invitation per entity to reduce Teams resources. You may submit questions regarding EPIC at any time prior to the EPIC Day Event; however, the agency may delay a response until the day of the event…”

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