DOI US Geological Survey RFP: Science Collaboration and Applications Support III (SCAS III) – IT Support Services IDIQ

Notice ID 140G0321R0001

Related Notice 140G0321R0001

“Contractor Requirements – The scope of the contract activities will encompass IT support for the entirety of the USGS science and support organizations and functions across the country. While specific tasking will be detailed in individual task orders issued against this contract, the general scope of the support activities that could be or may be ordered is described throughout this Statement of Work. The contractor shall provide the capacity, capability, and resources necessary to perform and manage all of the technical and management activities required for successful and timely completion of task orders issued under this contract.

Information Technology Services Required – Contractor shall provide non-personal services in the following service areas as specifically defined in individual task orders. The contract requirements described herein are generally organized to mirror the ACIO functional areas of responsibility. As currently established, the functional areas within the ACIO organization are represented in the four major subparagraphs in this Section C (C.1 C.2 C.3 and C.4). While these Section C requirements are organized in this way for convenience, there is overlap between and among the functional areas noted, and task orders may reflect this. Additionally, some task orders may be more directly in support of a science center or mission area (rather than an ACIO functional area) for same or similar IT support requirements.

The types of information technology services to be ordered under this IDIQ contract include, but are not limited to: web development; system administration; technical applications engineering; database design/development; administration and programming; specialized help desk functions; mobile device support and management; network administration including software defined networking (SDN) and enterprise wide systems that support Wifi services, PBX administration, audio/visual management and support, and backup administration. Additional requirements may also include, but not be limited to, requirements to administer software and groupware; work with email messaging (e.g. Office 365/Microsoft suite); real time collaboration tools (e.g. WebEx and Microsoft Teams); team virtual workspace (e.g. SharePoint and OneDrive); mobile devices (e.g. iPhones, iPads, Androids, etc.); and, SPAM/Virus protection. Tasks may also include support of all servers running the groupware tools or products; as well as providing support for some other servers or data resources as tasked.

It should be noted that as an IDIQ contract, the exact description of the IT services to be ordered is, by design, indefinite. When this Statement of Work (SOW) uses the phrase “the contract may require”, or “services may be ordered”, or other similar phraseology, the intent is that the listing or recitation of services or functions that follow are typical examples of the services that may be ordered, not a limitation on the services that may be ordered. In addition, generally when a list of tools or software applications appear (e.g., “SharePoint, IEM, InfoPath, SAP, etc”.) these listings are also considered to be typical examples, rather than exhaustive lists or limitations.

C.1 Application Services and End-User Support
C.1.1 Application Services
C.1.2 Enterprise Services Support
C.2. IT Infrastructure Services
C.2.1 Hosting Services
C.3 Telecommunications Support
C.4 IT Security Support
C.5 IT Consultation Services…”

“Period of performance (PoP) noted below is the estimated PoP of the resultant contract. Period of Performance: 08/01/2021 to 07/31/2026”

Read more here.

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