Update: Evolve IT Services Acquisition Pool Award Restrictions

Updated October 8, 2021

Notice ID 19AQMM21R1000

“October 7th Update Pool Award Restrictions

  • Awardees for Pool 1 – IT Management Services will provide management, strategy, and planning of the enterprise IT portfolio. This may include requirements ranging from Enterprise Architecture and IT Finance resources to data analytics and governance of portfolio management processes. Requirements for vendors in this pool may also include performance monitoring and reporting of services performed by vendors in Pools 2-5.
  • Awardees for Pool 2 – Network & Telecom Services will provide voice and data network and supporting services such as load balancing, domain services, virtual private network, and the internet to enable communications within and outside the enterprise.
  • Awardees for Pool 3 – Cloud & Data Center Services will provide internal and/or external cloud services including IaaS, PaaS, and SaaS. Providers will also offer secure and controlled environments for housing compute, storage, network and other technology equipment.
  • Awardees for Pool 4 – Application Development Services will provide software application development, testing, release, support, and operations.
  • Awardees for Pool 5 – Customer & End User Services will provide end user computing devices and support for end users.

To avoid conflicts of interest, promote objectivity, and ensure the best possible performance by vendors in all pools, Pool 1 vendors may not either deliver services in Pools 2-5 or have partnerships or subcontracts with vendors providing services in Pools 2-5.

Furthermore, to mitigate performance risk in Pools 2-5 and encourage the use of best-in-class suppliers, the Government will only allow a vendor to provide services as a prime contractor in a maximum of two pools…”

Read more here.

Updated September 27, 2021

Notice ID 19AQMM21R1000


The Department of State (DOS) Bureau of Information Resource Management will hold an unclassified Industry Day on Monday, October 25, 2021 from 0800 to 1600 (EST).  The purpose of the online-only event is to exchange information related to the planned multiple-award, Evolve IT Services Indefinite Delivery, Indefinite Quantity (IDIQ) solicitation.

DOS subject matter experts will discuss the following topics on the Virtual Industry Day.

  • IRM Vision and Goals
  • Overview of Evolve IDIQ
  • Cybersecurity Briefing
  • Competition Pool 1: IT Management Panel
  • Competition Pool 2: Network & Telecom Services Panel
  • Competition Pool 3: Cloud & Data Center Panel
  • Competition Pool 4: Application Services Panel
  • Competition Pool 5: Customer & End User Services Panel
  • Q&A Session

During the panels on each Competition Pool, DOS will share insights on current environment and desired future state. Industry participants are encouraged to identify innovative technical approaches to make the transition from the current environment to the desired future state.

Instructions for registering to attend will be available on this opportunity’s SAM.gov page on 1 October. Please check this site regularly for updates and additional details…”

Read more here.

Updated August 11, 2021

Notice ID 19AQMM21R1000



The government will post its small business set aside determination for each pool on this announcement after the review of the sources sought.

Please see the attached sources sought document and follow the instructions in their entirety.”


IRM is currently undergoing a re-organization. Part of this re-organization will involve changing from a technology-centric approach of managing IT services to a more project-based approach. IRM intends to make multiple awards to meet IRM’s IT-Service needs. These awards will also help to transform IRM’s operating model to a Plan, Build, Test, Run, Support life cycle with improved customer service. The government intends to have a five-year period of performance for the IT-Services IDIQ.

In addition to this and in accordance with Executive Order 14028, the Federal Government must bring to bear the full scope of its authorities and resources to protect and secure its computer systems, whether they are cloud-based, on-premises, or hybrid. The scope of protection and security must include systems that process data (information technology (IT)) and those that run the vital machinery that ensures our safety (operational technology (OT)).

The Federal Government must adopt security best practices; advance toward Zero Trust Architecture; accelerate movement to secure cloud services, including Software as a Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS); centralize and streamline access to cybersecurity data to drive analytics for identifying and managing cybersecurity risks; and invest in both technology and personnel to match these modernization goals…”


The Evolve solicitation will consist of five competition pools/functional categories (FC). Contractors will be able to choose to submit a proposal for– one, many, or all of the pools /FCs with the exception of Pool One. To avoid Organizational Conflicts of Interest (OCI’s), contractors who submit a proposal for Pool One and receive an award will not be considered for an award under pools 2-5. The Pools are:

  • Pool One – IT Management
  • Pool Two – Networks & Telecom Services
  • Pool Three – Cloud & Data Center
  • Pool Four – Application Services
  • Pool Five – Customer & End User Services

To compete for an award within a given pool, a contractor must have the capability to meet each of the requirements listed in the Pool Descriptions. In this document, the services listed within each pool is not meant to be exhaustive; these lists are meant to be representative of the services to be delivered…”

Read more here.

Updated July 21, 2021

Notice ID 19AQMM21R1000

“UPDATE: The government is not asking for additional responses to the RFI, instead it is giving a status update to industry on next steps and the format of the solicitation and EVOLVE vehicle for planning purposes ONLY. Everything below remains subject to change…”

The Department of State (DOS) is working diligently to complete its pre-solicitation planning during the 4th quarter so that it can release a draft solicitation and host an industry day in the first quarter. In the interest of sharing as much information with industry for planning purposes, DOS is updating this notice to provide the following information:

Next Steps (Rough Estimate of Timeline)

  1. Sources Sought to determine small business set-asides for each pool- 4th quarter
  2. Release of Draft Solicitation- 1st quarter
  3. Industry Day-1st quarter

Structure of the Pools/Functional Categories

The Evolve solicitation will consist of 5 competition pools/functional categories (FC), contractors can decide to submit a proposal for just one or all of the pools/FCs with the exception of pool one. To avoid OCI’s, contractors who submit a proposal for pool one and receive an award will not be considered for an award under pools 2-5. The Pools are:

  1. IT Management
  2. Network & Telecom Services
  3. Cloud & Data Center
  4. Application Services
  5. Customer & End User Services…”

“Source Selection:

The Evolve source selection will be conducted at the Pools/Functional Category level.  Offerors can propose any combination of the Pools/Functional Categories (with the exception of limitations surrounding pool one).  The proposal must demonstrate the offeror’s ability to provide the full range of IT services and solutions within the Functional Category(ies) selected.

The EVOLVE solicitation may also include a Voluntary Down-select that may or may not include presentations (oral or video) and/or technical challenges for each Pool/Functional Category.

IDIQ Awards and Task Order Competition:

The scope of each individual IDIQ contract will be based upon the functional categories for which the Contractor proposed and is selected.  With the pace of change it is impossible to anticipate how IT requirements and individual programs will evolve over the life of the contracts.  It is intended that the EVOLVE contract will remain current and continue to provide the full range of IT capabilities/solutions and emerging technologies throughout its life.

Once the IDIQ’s are awarded, each Task Order solicitation will list the function category/pool under which it will be competed.  For services that cross multiple Functional Categories, the Government will identify the predominant Functional Category and each Prime Contractor in that Functional Category will be given the fair opportunity to compete…”

Read more here.

Posted March 30, 2021

Notice ID 19AQMM21R1000


The Department of State (DOS) Bureau of Information Resource Management (IRM) is currently receiving services under multiple IT contracts (herein known as Vanguard). The option years authorized under the task orders are being quickly exhausted and a new acquisition strategy is being developed for follow-on acquisition(s). The government intends to award a multiple award IDIQ to support the needs currently met under Vanguard 2.2.1 and the scope will also encompass IRM’s future IT-Service needs not currently under Vanguard 2.2.1.

IRM is currently undergoing a re-organization and is pivoting to a project based mentality instead of a technology based one. IRM intends to utilize this vehicle to support it’s enterprise-wide information technology requirements and its efforts to transform to a plan, build, test, run and customer service structure.

The government intends to have a 10 year period of performance for the IT-Services IDIQ. The estimated ceiling is four billion over 10 years. Currently the government is contemplating 6-10 awardees. The government does not expect every awardee to have expertise in all the functional areas but will award enough contracts so that there is adequate competition…”



The selected vendor(s) are expected to support the primary objectives of DOS/IRM to modernize and secure its infrastructure and supported systems.  The Functional Areas currently contemplated for this effort include but are not limited to:

  1. Data Centers Services

The contractor shall provide services to obtain, develop, operate, maintain, and deactivate/decommission data centers. See TBM taxonomy for the definition of data center.

  1. Compute Services

The contractor shall provide services to obtain, develop, operate, maintain, and deactivate/decommission general and special-purpose devices and software that are programmed to carry out a set of arithmetic or logical operations…

  1. Services for Storage

The contractor shall provide services to obtain, develop, operate, maintain, and deactivate/decommission IT storage, to include centralized data storage and other efforts to securely hold information and data that may be retrieved later. The storage may hold data for application programs and code, databases, files, media, email and many other forms of information. The services for storage may involve distributed and mainframe storage that provides on-line storage for real-time access and archival storage solutions that may enable near-term retrieval or long-term archival…

  1. Services for Networks

The contractor shall provide services to obtain, develop, operate, maintain, and deactivate/decommission IT networks, to include data and voice equipment along with the transport methods to connect systems and people and to enable people to converse. Networks provide core connectivity within the enterprise data centers as well as connectivity to and access within office building and remote locations…

  1. Services for Platforms

The contractor shall provide services to obtain, develop, operate, maintain, and deactivate/decommission IT platforms, to include support services associated with distributed and mainframe databases and middleware systems…

  1. Services for Output

The contractor shall provide services to obtain, develop, operate, maintain, and deactivate/decommission IT outputs, to include central print services to provide high-volume printing of customer bills, checks, product documentation or other customer support materials. Output also may includes additional post print processing support (e.g. fold, stuff, apply postage, bundle).

  1. Services for End User Solutions

The contractor shall provide services to obtain, develop, operate, maintain, and deactivate/decommission IT solutions for end Users, which includes end user computing devices and support for end users. The services include support services for obtaining, developing, operating, maintaining, and deactivating/decommissioning the following: …

  1. Application…
  2. Delivery…
  3. Security & Compliance…
  4. IT Management…”

Read more here.


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