The Departmental Office of Civil Rights (DOCR) plans to address challenges to use automation to enhance its business processes, as identified in the President’s Management Agenda, by employing the appropriate technological expertise to enhance and maintain the performance of its applications and data architecture, develop supporting information technology business documentation; train employees and customers to use the data architecture in conjunction with DOT’s Standard Network Applications; and utilize internet technologies in accordance with the Executive Order 12166, the EGovernment Act, and the President’s Management Agenda.
The contractor shall assemble a staff of experts that will:
- Database administration, reporting, systems administration, and development activities
- Develop and maintain a data dictionary that supports all databases within the data architecture, displaying relationships of the current and/or proposed data within the data architecture.
- Use data to support content required for all Civil Rights queries and reports, to include reports supporting other automated systems or technologies.
- Create and maintain complex tables and data views to enhance data processing efficiencies.
- Maintain the data architecture, data marts infrastructure, and all components that support efficient use of the information residing within the architecture.
- Provide system administration activities for instances of COTS database applications used by DOCR to support mission activities including iComplaints® and EntelliTrak® by MicroPact Engineering, Inc, the Reasonable Accommodations System (RAMS), the eFormalFile Complaint Submission System, the ImageNow® Document Imaging System by Perceptive Software and the Disadvantage Business Enterprise & Airport Concessions DBE Database.
- Ensure data quality
- Conduct quarterly data reliability studies and assist in correcting all deficiencies identified in those studies.
- Design, implement, and manage a configuration control and change management system for DOCR…”
The period of performance is one-year base year with four one-year option years for a total of a 60-months contract award.