The Department of Transportation (DOT) Federal Aviation Administration (FAA) has issued an RFI for FAA Civil Aviation Registry Electronic Services (CARES) initiative modernization effort to enhance the registration services provided by the FAA.
The scope of work includes communication and collaboration on progress made from award to initial operational capability (IOC), and thereafter maintaining the service, including implementing evolving operational capabilities. CARES is the broad term for an enterprise capability that modernizes the ability to register an aircraft or acquire an airman certificate. The scope of work includes providing an online portal allowing a user the ability to:
- Submit an application and other required information to register aircraft.
- Submit an application for an airman certificate.
- Submit a document for recording or acceptance into an airman or aircraft record.
- Research and retrieve airman and aircraft records.
- Provide a consistent unified user interface and user experience across multiple devices (both fixed and mobile) and media types.
- The contractor will provide end-to-end advisory services that analyze requirements, available resources and capability, and make knowledgeable recommendations regarding the most effective options for continuously improving services and taking advantage of evolving technologies.
- Identify and recommend areas for streamlining processes that may involve modifying FAA’s underlying structures and processes to increase efficiency and improve service.
The FAA anticipates a ten-year period of performance for this service contract from the date of award, comprising a three-year base period and seven one-year options.