“The Federal Communications Commission’s problems with its public-facing public comment system boiled down to IT modernization issues, according to the Government Accountability Office.”
“On April 24, the GAO issued its public version of a report on the FCC’s struggles with the Electronic Comments Filing System (ECFS). The FCC’s ECFS had been crippled back in 2017 after controversy over the agency’s handling of Net Neutrality rules changes drew a flood of comments to the system.”
“The public report follows GAO’s initial report in September 2019 that had limited circulation because it included specific system security details.”
“In 2017, the FCC’s controversial changes to net neutrality rules drew a sudden massive influx of traffic following a segment on an HBO show hosted by John Oliver that directed viewers to file comments with the agency.” Read the full article here.
Source: FCC records progress with public comments system – By Mark Rockwell, April 27, 2020. FCW.