“It’s difficult to change how people work, but inevitably, the pandemic has forced government employees to change their habits.”
“The opportunities for technology to be adopted and embraced like never before is the silver lining that Sylvia Burns, Chief Information Officer (CIO) at the Federal Deposit Insurance Corporation (FDIC), sees at both her agency and the federal government at large during this crisis.”
“’I have seen in my experience that in every crisis, there’s opportunity,’ Burns said. ‘In some ways, it was the biggest help we could have gotten in terms of organizational change management and getting people to embrace technology.’”
“GovLoop interviewed Burns to find out what changes the federal agency underwent and what opportunities the crisis unveiled…” Read the full article here.
Source: ‘In Every Crisis, There’s Opportunity,’ Says FDIC CIO – By Pearl Kim, July 27, 2020. GovLoop.