“The IRS is working on a strategy to decommission legacy IT systems well ahead of any actual plans to unplug machines.”
“IRS officials said Tuesday that the strategy to decommission its legacy systems is taking shaping shape in concert with the work of the Enterprise Digitalization and Case Management Office the agency stood up in July. That office will lead the agency’s migration of business processes from legacy systems and onto a cloud-based enterprise case management system developed by Pegasystems.”
“Brad Bouton, the director of the agency’s Enterprise Case Management Office, said the agency is drafting the decommission strategy well ahead of any plans to unplug and remove legacy systems because of the scope and complexity of the migration effort.”
“Bouton said IT officials refer to the IRS’ technology infrastructure as a ‘spaghetti map,’ because so much data flows across a tangle of interconnected systems.”
“’You just can’t pull out one system and not worry about where the data goes,’ Bouton said during the IRS’ virtual Emerging Technology Day hosted by the Advanced Technology Academic Research Center (ATARC). ‘We’re actually kicking that effort off in parallel with actually modernizing our processes, and migrating them to ECM.’”
“Migrating applications to a cloud-based enterprise case management system, Bouton said, will allow the agency to make better sense of its business processes, and what features and functionality the agency will need to turn off legacy systems.”
“This work falls under the six-year IT modernization strategy the agency launched last year, which focuses on four pillars…” Read the full article here.
Source: IRS drafting plan to decommission legacy systems as part of enterprise cloud migration – By Jory Heckman, October 14, 2020. Federal News Network.