FedScoop: With a pandemic and hurricane season crushing FEMA, the agency could use some bots

“The Federal Emergency Management Agency‘s various grant programs have made more awards more this year than the past 30 years combined, a top official says, and now the agency is considering how robotic process automation (RPA) bots could help improve the payment process.”

“From a business and management stand point, automation would be a game-changer,” Chief Financial Officer Mary Comans said Wednesday during the IBM Think Gov digital event, produced by FedScoop.”

“FEMA awards many types of grants, including emergency preparedness funds to state, local, tribal and territorial governments. Automating detail-oriented and medial tasks away from manual labor would help the government respond to crises such as the coronavirus pandemic and major storms. The summer only gets busier for the agency after hurricane season begins June 1.”

“RPA bots could help free up time for…” Read the full article here.

Source: With a pandemic and hurricane season crushing FEMA, the agency could use some bots – By Jackson Barnett, July 2, 2020. FedScoop.

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