GovernmentCIO: New IRS Features Bring a Digital Experience to Taxpayers

“The IRS is releasing a number of online tools for taxpayers in the coming weeks in its ongoing effort to expand digital accessibility and resources for the public.

Among these public-facing digital services include a new online account for tax professionals to bridge their work with their clients’ information and approvals, IRS Web Application Enterprise Director Eric Markow said at a GovExec event last week…”

“The IRS also is developing a new 1099 form portal, which Markow said is in support of the Taxpayer First Act.

‘We’re building a brand new form 1099 portal to allow taxpayers and partners to be able to access and submit their income information, different from wages, salaries and tips in a never-before, digitally focused way online,’ Markow said…”

“’We embrace human-centered design techniques,’ Markow said regarding development of the tools. ‘Most recently, we partnered with the U.S. Digital Services team to visit homeless shelters to get feedback on our new Advance Child Tax Credit eligibility assistance. The Advance Child Tax Credit is so important and vital to so many Americans that we really want to be able to ensure that our online tools are meeting the needs of all taxpayers. Taxpayers want reliable and accessible technology.’…” Read the full article here.

Source: New IRS Features Bring a Digital Experience to Taxpayers – By Melissa Harris, July 21, 2021. GovernmentCIO.

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