GovernmentCIO: RPA is Streamlining DOL’s Business Processes, Creating New Efficiencies

“The Department of Labor is developing robotic process automation bots to advance business processes and expedite operations, the department’s chief of Emerging Technology, Krista Kinnard, said at GovernmentCIO Media & Research’s AI Gov Series: Future of RPA virtual event.

‘In the ecosystem of government, you’re seeing people integrate automation and RPA to realize a lot of value in the way they deliver on their mission,’ Kinnard said.

The DOL began its RPA journey nearly a year and a half ago, when the department developed bots for the procurement space to test how this technology would operate in the DOL ecosystem. Since then, DOL found that bots can effectively deliver on the department’s mission, and DOL began expanding bot development across the entire enterprise…”

“In addition to building out the technical infrastructure to guide bot development, DOL is also establishing a governance structure and business level management for its RPA environment.

‘We’re not building bots for the sake of building bots,’ Kinnard said. ‘We’re building bots to provide value to the employees and workers at DOL so that they can deliver on their missions. We want to make sure we’re providing that value.’…”

“’Taking a human-centered design approach to make sure we are creating things that build value is critical,’ Kinnard said. ‘You have to have someone that’s willing to be an ambassador for your RPA program because you’re not going to get to that human-centered design without it.’…” Read the full article here.

Source: RPA is Streamlining DOL’s Business Processes, Creating New Efficiencies – By Sarah Sybert, June 9, 2021. GovernmentCIO.


This topic contains 0 replies, has 1 voice, and was last updated by  Jackie Gilbert 2 days, 21 hours ago.

  • Author
  • #129592

    Replies viewable by members only


You must be logged in to reply to this topic.


Questions?. Send us an email and we'll get back to you, asap.


©2021 MileMarker10, LLC all rights reserved | Community and Member Guidelines | Privacy Policy | About G2Xchange FedCiv

Opportunities. Starting Points.

About our Data

The Vault is a listing of expiring contracts, task orders, etc. within a certain set of parameters, to include:

  • Have an initial total estimated contract value of $10 million or above
  • Federal Civilian Only – DHS, Transportation, Justice, Labor, Interior, Commerce, Energy, State, and Treasury Actions
  • NAICS codes include: 511210, 518210, 519130, 519190, 541511,
    541513, 541519, 541611, 541618,
    541690, 541720, 541990
  • Were modified within the last 12 calendar months
  • The data represented is based on information provided by the government

Who has access? Please note that ALL G2Xchange FedCiv Members will receive access to all basic and much of the advanced data. G2Xchange FedCiv Corporate Members will receive access to ALL Vault content (basic and advanced).

Feedback/Suggestions? Contact us at and let us know what you think. 

G2Xchange FedCiv

Log in with your credentials for G2Xchange FedCiv

Forgot your details?