“The newest federal IT trend is all about IPA — intelligent process automation, that is. IPA is a set of automation technologies federal agencies can adopt to revitalize IT modernization efforts.
It goes a step further from the more commonly known robotic process automation (RPA) by adding artificial intelligence for decision-making abilities and faster processing, resulting in an application that can supercharge IT functioning.
‘Approximately 400 million hours a year are wasted on administrative functions in the federal government,’ according to a report by automation technology provider Bizagi. ‘That’s a lot of time that could be spent doing better things to help the country. The emergence of IPA poses a solution for organizations who need to digitally transform and want to embrace emerging technologies, but are hindered by their legacy, homegrown systems.’…”
“Bizagi lists four major use cases for IPA: onboarding contractors and employees, ensuring compliance with federal requirements, ensuring compliance with ethical requirements, and meeting federal executive requests.
‘Digitizing this process ensures that all tasks are completed, but you can make onboarding even more efficient for the departments involved by incorporating IPA,’ Bizagi said. ‘You can automate triggers in the process so that once one task is complete, it prompts the next person in the chain to complete their tasks.’…” Read the full article here.
Source: What is IPA and How Does it Boost Federal IT Functions? – February 22, 2021. GovernmentCIO.