GSA Blog: The Future is Now: Robotic Process Automation and the Federal Acquisition Service

“Over the past three years, I’ve led efforts at GSA’s Federal Acquisition Service (FAS) to leverage Robotic Process Automation (RPA) to help streamline our internal acquisition processes. RPA is a software technology that’s great at automating highly repetitive and manual processes.

As a former contracting officer, I know that the guidelines, policies and regulations governing federal procurement are safeguards for the acquisition workforce as well as the American taxpayer.

At the same time, those safeguards extend the lead time of federal procurement. That slows down the time it takes to get critical products and services to our agency partners so they can support their respective missions.

RPA can close that gap and help the acquisition workforce by:

  • Reducing administrative burden,
  • Decreasing the time to market for our industry partners, and
  • Ensuring timely access to quality products and services to our federal agency partners.

GSA’s early adoption of RPA has led multiple agencies to connect with us for knowledge-sharing as they began their own RPA journeys…” Read the whole blog post here.

Source: The Future is Now: Robotic Process Automation and the Federal Acquisition Service – By Jeff Lau, July 21, 2021. GSA.


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