“The General Services Administration’s Centers of Excellence team has put out two new RFIs for its continued work with the Office of Personnel Management.”
“The RFIs solicit contractor help with an initiative to modernize the Federal Annuity Claims Expert System (FACES), which federal retirement counselors use ‘to adjudicate about 80,000 federal retirement benefit actions every year,’ OPM says.”
“FACES is ‘accurate’ and ‘reliable,’ according to OPM, but it was built with tools that are ‘no longer supported by the manufacturer, which makes it difficult to update and maintain.’”
“The RFIs are for two separate but intertwined projects — OPM is looking to replace the FACES desktop app as well as the calculator that that app relies on…”
“The RFI is only open to awardees of GSA’s $15 billion Alliant 2 small business contract. The version of the RFIs posted to GitHub implies that all 81 Alliant 2 awardees received an email about the opportunity with further instructions on how and when to respond…” Read the full article here.
Source: Centers of Excellence program issues two new RFIs for OPM modernization – By Tajha Chappellet-Lanier, November 13, 2019. FedScoop.