“An organization formed by the General Services Administration to spur robotic process automation adoption at federal agencies has seen automations grow by 110% across government agencies from 2019 to 2020.
As federal agencies look to introduce RPA, one of GSA’s community of practices has been cultivating a collaborative environment to share thoughts and best practices around the technology.
GSA established its RPA Community of Practice two years ago with the aim to share knowledge about RPA across federal agencies. GSA CFO Gerard Badorrek, who is the COP’s executive sponsor, updated the progress of the group during GovernmentCIO Media & Research’s Future of RPA virtual event Wednesday.
‘The biggest impact that I’ve seen is the collaboration that we’ve been able to build between agencies,’ Badorrek said. ‘This collaboration can be used with other technologies, but it really is bringing agencies and leaders together to help collaborate and share ideas and work with each other.’…”
“The increase in maturity and progress has yielded measurable results too. Baddorek shared that between 2019 to 2020, there has been a 110% increase in automations and almost 200% in capacity, and the average hours of benefit per automation has also increased by 30%. At the end of this fiscal year, the CoP will release a State of Federal RPA report that will further update the progress the programs have made over this past year.
In addition to the upcoming report, the CoP is also developing a new playbook as an additional tool that agencies can use. The CoP developed an RPA playbook in January 2020. This version will focus on process automation…” Read the full article here.
Source: Federal RPA Use Growing Quickly, GSA Group Finds – By Melissa Harris, June 9, 2021. GovernmentCIO.