“… Jay Mahanand, the chief information officer at the U.S. Agency for International Development, said the agency accomplished what few others have been able to do: Get out of deep technical debt, by taking full advantage of the cloud and consolidating data centers…”
“So for USAID to find their way out of technical debt is significant and part of the reason why the agency also has done well on its Federal IT Acquisition Reform Act (FITARA) scores, earning one of the few “As.” The most recent FITARA scorecard downgraded USAID to a “B-” only because Mahanand doesn’t report directly to the head of the agency. The agency received “As” in four of the six areas: CIO authorities, transparency and risk management, portfolio review, data center optimization and software licensing…”
“USAID also recently awarded a new operations and maintenance contract to run its help desk, its security and network operations centers and other back-office functions. Mahanand said the implementation of the contract awarded to NTT DATA Federal Services under a five-year, $218 million contract.” Listen to the podcast here.
Source: How USAID got out of technical debt – By Jason Miller, July 19, 2019. Federal News Network.