“The U.S. Patent and Trademark Office (USPTO) said today that an internal IT systems failure–that has shut down its major electronic database for patent-related activities since last Wednesday (August 15) – has yet to be remedied, and that teams are working to restore service following an ongoing five-day outage.”
“The USPTO has been performing emergency IT maintenance since Wednesday morning due to an issue with the agency’s PALM database, which affects many of our patent filing and payment systems,” USPTO Director Andrei Iancu said in a statement Friday. “I am also in constant contact with our acting chief information officer and his team about the around-the-clock work they are doing to restore the full functionality of these systems.”
“USPTO is encouraging customers to use alternative filing and payment methods, and is not planning to extend deadlines on applications, according to Iancu. He said the patent office is examining …” Read the full article here.
Source: USPTO Performing ‘Emergency IT Maintenance’ to Remedy Five-Day Outage – August 20, 2018. MeriTalk.