MeriTalk: USPTO Taking Multiple Paths to Improve Agency Cybersecurity

“At the U.S. Patent and Trademark Office (USPTO), cybersecurity is at the forefront of mission goals that include transitioning to cloud systems, a new cyber training regimen for USPTO remote examiners, and a new insider threat program, and agency official said April 14.

During the FedInsider Technology Innovation: Guidelines for Government Modernization webinar on, USPTO CIO Jamie Holcombe spoke about the workforce training needed to prepare personnel for the constantly evolving cybersecurity threat.

‘The USPTO has launched a new cybersecurity awareness training for all of our remote examiners and it has been great because what we did was we gamified what was previously just a PowerPoint slide session— very static, very boring,’ said Holcombe. ‘When you gamify something, you engage them, you’re asking questions based on a video, and depending upon your answers, that’s the way the game goes and it was really engaging for people so much so that we’ve got great feedback,’ he added.

Holcombe went on to say that the agency is starting an Insider Threat Program, and moving systems to the cloud, while implementing zero trust security architecture concepts to boost cybersecurity for the agency. He said USPTO wants personnel to embrace cybersecurity rather than be fearful of it, and ensure that personnel are aware of threats trying to ‘get you.’…” Read the full article here.

Source: USPTO Taking Multiple Paths to Improve Agency Cybersecurity – By Jordan Smith, April 15. 2021. MeriTalk.

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