NASA Enterprise Services Division Chief and RPA lead departs

G2X TAKE: After more than a decade of progressively responsible roles with NASA, including most recently leading the Enterprise Services Division with responsibility for managing the Agency IT help desk, the customer contact center and robotics process automation, Pam Wolfe is retiring.

During her tenure at the NASA Shared Services Center, Pam established the Agency Information Technology Business Office to manage $400M in Agency IT contracts, and established processes and procedures for monitoring performance and reporting of metrics associated with service level agreements for the 60+ services provided across Financial Management, Human Resources, Procurement, and IT.

Prior roles include:

  • Chief, Enterprise Services Division – National Aeronautics and Space Administration
  • Business Manager – National Aeronautics and Space Administration

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