Nextgov: Federal Shared Services Provider Needs a System to ID Bots in Its Data Center

“As the Enterprise Services Center—one of the four financial shared services providers offering accounting services to programs across the federal government—employs more robotic process automation, the center is looking for ways to ensure malicious and wayward bots are not mucking up its systems…”

“‘ESC Financial Services is implementing RPA to automate repetitive, manual, time-consuming, rule-based tasks to establish fully automated end-to-end processes,’ according to a request for information published Monday. ‘RPA unattended automations provides an opportunity to increase financial services operational efficiencies and compliance by leveraging RPA in key business areas.’…”

“’Currently ESC does not have software to detect and identify information for a robotic process within the ESC Data Center environment,’ according to the SOO, which asks for feedback about commercial-off-the-shelf options for monitoring bots within a system. ‘Operational, security and risk management leaders must ensure accountability for bot actions, avoid abuse from breaks in segregation of duties, protect log integrity and enable secure RPA development to prevent unplanned business exposures.’…”

“By installing a monitoring system for bots deployed in the ESC data center, IT officials can add a layer of security at the enterprise level, mitigating some of the risks posed by amateur developers.

The monitoring system will also enable security officials to spot unauthorized bots that could be evidence of malicious activity by outside hackers or insiders.

‘The solution will include installation, validation testing, and training for users and administrators sufficient to satisfy a wide range of administrators and users,’ the RFI states. ‘Training will include sufficient depth for operational competence, application configuration in the environment, software maintenance for patching and upgrades.’…” Read the full article here.

Source: Federal Shared Services Provider Needs a System to ID Bots in Its Data Center – By Aaron Boyd, April 6, 2021. Nextgov.

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