Nextgov: GAO: Cultivating a Data-Centric Culture Can Help Recruit, Retain a Digitally-Savvy Workforce

“The growth and development of tech talent within the public sector is stagnating, requiring advanced training and support for government employees to stay competitive in an increasingly digital environment, according to a new study.

Released on Nov. 19 by the Government Accountability Office, a survey featuring leaders from tech sectors within government, academic, and nonprofit organizations suggests that government modernization efforts are primarily hindered by a lack of talent with expertise in burgeoning fields like artificial intelligence, robotic automation, and cybersecurity…”

“’The U.S. government has a need for digital expertise, and federal agencies have faced challenges in hiring, managing, and retaining staff with digital skills,’ the report summary said.

From the pool of industry experts sampled as part of the study, report authors were able to distill the feedback into three steps that are critical to modernizing the tech branches of federal agencies. These include providing resources for a digital workforce, fostering an ‘academy’ for a better pipeline of talent, and creating a culture of retention for digitally-savvy new hires…”

“Taka Ariga, the chief data scientist and director of the GAO’s Innovation Lab, said that training existing staff on technological topics is just as important as hiring new specialists.

‘The concept of a digital service academy can be one potential long-term path,’ Ariga told Nextgov. ‘At the same time, agencies can also develop specific digital curriculums to retool existing staff. GAO’s timely report highlights needs to not only address the talent pipeline challenges but also how the cadre of digital workforce can thrive through strengthening of institutional support mechanisms.’…” Read the full article here.

Source: GAO: Cultivating a Data-Centric Culture Can Help Recruit, Retain a Digitally-Savvy Workforce – By Alexandra Kelley, November 22, 2021. Nextgov.


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