OMB, GSA IT officials on using data to change hiring behavior

“The Office and Management and Budget (OMB) wanted to improve how Federal agencies conducted their hiring practice by adding in skills-driven assessments. To convince agencies to make the shift, OMB partnered with the General Services Administration (GSA) to develop a new hiring data dashboard.

During the April 6 Government Summit 2021, sponsored by Tableau, Federal experts – Stephanie Grosser, team lead for the Subject Matter Expert Qualification Assessments (SME-QA) hiring reform initiative at OMB, Ivan Metzger, program manager at GSA, and Elizabeth Keyes, senior analyst at GSA – discussed how OMB and GSA partnered to develop and roll out a new hiring data dashboard…”

“Initially, Grosser said her team was asking itself ‘how do we track compliance’ with OMB’s guidance on assessments. But, her team quickly realized they should be asking, ‘how do you push the right behavior?’ This sparked the idea of creating a data dashboard, which would enable OMB to not only understand what assessments agencies were using, but also create visuals to help encourage agencies to adopt new types of assessments.

OMB then had to wrestle with whether the data should be available to only Federal employees or the general public. Grosser said if they wanted to keep the data available to only Federal employees, they would need to create a password-protected login system. Her team was worried that this would serve as a barrier to entry. So for that reason, and a desire to promote government transparency, the data was made publicly available…”

“The dashboard also examines what agencies are using different assessments and which assessments are proving successful in terms of resulting in qualified hires. ‘We’re not interested in just having agencies adopt additional assessments for their own sake,’ Metzger said. ‘It’s important [that agencies] are adopting effective assessments that are associated with more [hires].’ The dashboard also helps advise agencies as to which job categories may ‘desperately need more effective assessments to improve [hiring] rates.’…”

“Grosser concluded the session by asking ‘Can open data change behavior? I think the answer is definitely yes.’ She said agencies have always had access to the data displayed on the dashboard within their talent acquisition systems, but it was very difficult to use. ‘By making the data, open and available at people’s fingertips, we really have the ability to change behavior,’ she said…” Read the full article here.

Source: Can Data Change Hiring Behavior? Fed Experts Say ‘Yes’ – By Kate Polit, April 7, 2021. MeriTalk.

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