Press Release: Leidos to continue support for FTC Consumer Protection mission

“Leidos (NYSE:LDOS), a FORTUNE® 500 science and technology leader, was recently awarded a prime contract by the Federal Trade Commission (FTC)’s Bureau of Consumer Protection (BCP) to continue work on the Sentinel Network Services (SNS) program. Through this contract, Leidos will support the FTC’s mission to gather complaints and provide relevant information for consumers, while also providing protection through a set of highly-integrated solutions and services. The single-award, firm fixed price task order holds an approximate value of $162 million. It includes a one-year base period and nine additional one-year options.”

“Leidos’ SNS platform delivers managed service offerings to gather and process information from consumers filing complaints across multiple channels. It provides a centralized data analytics environment for law enforcement across the globe to investigate and take action. Leidos’ solutions and services both streamline and optimize the end-to-end business process for FTC…”

“The FTC’s SNS program relies on a cutting-edge platform that seamlessly intakes, processes, centralizes and secures over nine million consumer complaints per year across multiple channels, including web and mobile through several self-service applications such as, and Channels also include phone and mail through Interactive Voice Response and Contact Centers, along with bulk data imports from various partners who contribute consumer complaint data to the FTC. The platform provides data in near real-time to nearly 3,000 law enforcement users across hundreds of agencies. The SNS platform also integrates with to process Do-Not-Call (DNC) payments each year in accordance with Telephone Consumer Protection Act (TCPA) regulations…” Read the full press release here.

Source: Leidos to continue support for FTC Consumer Protection mission – February 11, 2021. Leidos.

Leidos was named to the list of NXT UP firms poised to make big waves in the Federal sector in 2020 and for years to come.


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