“NTT DATA Services, a digital business and IT services leader, today announced it has won a $15.4 million contract to deliver superior end-user support services for Argonne National Laboratory (Argonne) – a multidisciplinary science and engineering research center and the largest U.S. Department of Energy (DoE) laboratory in the United States Midwest. NTT DATA was chosen by Argonne based on NTT DATA’s proven track record in supporting complex infrastructure programs, its fully integrated managed services, its “true single point of contact” for all end-users, and its innovations and commitment to security.
With approximately 3,500 employees and nearly 8,000 visiting scientists each year, Argonne is a leader in both theoretical and applied scientific fields such as particle physics, energy storage technologies, environmental sciences and medical technologies – all which include unique IT and support service needs.Argonne chose NTT DATA based on its ability to support these unique IT needs, as well as alignment to its core values of Impact, Safety, Respect, Integrity and Teamwork.
‘As a top-tier research lab, Argonne’s unique technology needs can lead to a more complicated IT environment, but NTT DATA is no stranger to atypical IT or complex end-user requests,’ said Tammy McChain, Senior Vice President, Federal Health and Civilian NTT DATA. ‘We pride ourselves on providing transformative IT solutions to our public sector clients that lead to efficiencies, heightened security, better user experiences and cost savings. We look forward to doing the same for Argonne; driving continuous innovation and improvements for their IT needs so Argonne may maintain focus on its groundbreaking research and scientific breakthroughs.’
NTT DATA will work with Argonne to mature their IT operations, modernize their end-user experience, and identify technologies that drive the most impact, while developing comprehensive project plans that include extensive testing, piloting and roll back procedures. Additionally, NTT DATA will recommend program enhancements, focusing on best practices and process standardization for continuous service improvements…” Read the full press release here.
Source: NTT DATA Awarded $15.4 Million Contract to Provide Managed IT and Security Services to Argonne National Laboratory – July 29, 2021. NTT DATA.
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