Press Release: Perspecta receives $98.4M award from Department of Education to operate Federal Student Aid Information Center (FSAIC) contact center

“Perspecta Inc. (NYSE: PRSP), a leading U.S. government services provider, announced today that it has received a follow-on award to continue supporting the Federal Student Aid Information Center (FSAIC) 2020 program for the U.S. Department of Education, Office of Federal Student Aid (FSA). The award extends over three years with a ceiling value of $98.4 million.”

“In its role on the program, Perspecta will operate an omni-channel FSAIC contact center to handle inbound inquiries from a variety of citizens seeking information about or dealing with issues related to the student financial aid application process. Perspecta’s transformative, efficient and interactive solution includes voice, web and mail applications, applying technology and people to support a key mission of the Department of Education.”

“FSA constituents depend on us to provide effective and responsive customer service across all mediums,” said Rocky Thurston, senior vice president and general manager of Perspecta’s civilian, state and local business group. “This award demonstrates our superior reputation within FSA supporting this critical work and we look forward to…” Read the full press release here.

Source: Perspecta receives $98.4 million award to continue providing Federal Student Aid Information Center support to the U.S. Department of Education – September 15, 2020. PR Newswire.

Perspecta, a Federal systems integrator with offerings in mission services, digital transformation and enterprise operations, was recently named to the updated list of NXT UP firms poised to make big waves in the Federal sector in 2020 and for years to come.

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