“Science Applications International Corp. (NYSE:SAIC) is partnering with Espressive, a California-based technology company that has pioneered artificial intelligence for employee self-service needs. Espressive Barista virtual assistant will be incorporated in SAIC’s U-Centric next generation IT end-user solution to offer customers automated services for user questions, issues and requests using AI technology and natural language processing.”
“SAIC is the first company to introduce Espressive Barista technology to U.S. government customers.”
“Not just a “tech support” or chat-bot feature, Espressive Barista is a virtual assistant capable of improving the user experience by providing intelligent responses to user requests. Adding Espressive Barista to SAIC’s U-Centric solutions provides a seamless user experience for IT capabilities that can span across all functions of an organization, including HR, facilities, payroll and more. This partnership lends itself to SAIC’s mission of providing undisrupted support services that are delivered when, where and how users need them via any device.” Read the full press release here.
Source: SAIC Partners With Espressive to Bring Next Generation IT User Experience to Customers – July 30, 2019. SAIC.