“Because of its size, scope and the relatively manual nature of the processes across its many agencies, the U.S. federal government is uniquely positioned to benefit from automation, in general, and RPA particularly. Simultaneously (and serendipitously), several years ago, the technology came to the attention of staff in various agencies of the government at the same time the executive branch had articulated a shift from low- to high-value work as a governmentwide focus.
Since RPA aligned so well with the administration’s stated goals, RPA implementation became an important initiative. But who would lead? The General Services Administration’s (GSA) Office of the CFO, which had launched that agency’s own RPA program and had been sought out by other agencies for its expertise, accepted the challenge.
In 2019, the GSA CFO established the RPA Community of Practice (CoP) to drive the adoption of RPA by bringing agencies together to share ideas and solve common challenges. In early 2020, that vision was realized when the GSA released its first RPA Program Playbook providing agencies a framework and general principles to follow when implementing their own RPA programs. Most recently, the CoP released a detailed study examining how those efforts have been progressing and the scale and maturity of the various RPA programs that have been implemented by various agencies.
RPA Today recently sat down with Gerard Badorrek, chief financial officer of the GSA, executive sponsor of the Federal RPA CoP, and co-lead of the governmentwide effort to shift time, effort, and funding from low- to high-value work. In a wide-ranging interview, Badorrek talked about gaining practical knowledge of RPA through implementation within the GSA, planned updates for the RPA Program Playbook and what may lie ahead as a new administration assumes control…” Read the full interview here.
Source: Calling The Plays On RPA: Q&A With GSA CFO Gerard Badorrek – By RPA Staff, January 12, 2021. RPA Today.