SBA, GSA seeing telework force changes to IT practices

“SBA has hired ‘a few thousand’ new employees in response to COVID-19, [CIO Marita] Roat said, onboarding them virtually across the country. Meanwhile, at the General Services Administration, they’ve virtually brought on about 100 employees in the last six weeks, according to its deputy CIO, Beth Killoran.”

“The GSA, Killoran said, has moved entirely to telework. But the agency has had some network challenges of in the process. Its network in the Washington, D.C., region experienced issues because it wasn’t prepared for 100 percent telework. In response, the GSA had to shift some of its network load in the area to other regional networks. The GSA also had to send portal WiFi devices to employees who lived in rural areas with poor internet access, Killoran said.” Read the full article here.

Source: How telework has changed two agencies’ IT practices – By Andrew Eversden, April 30, 2020. Federal Times.

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