SSA taps new Director to lead Office of Benefit Information Systems

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G2X TAKE: Having spent the past decade supporting the Social Security Administration in a series of progressively responsible roles, Michelle Rawlings, an IT leader with extensive experience in the Systems Development Life Cycle, has taken on a new challenge helping to lead this office responsible for programmatic and management information systems which support the Nation’s Retirement and Survivors Insurance (Title 2), Supplemental Security Income (Title 16) and Medicare (Title 18) initial claims, post-entitlement, payments, audit, integrity review, Treasury operations and notices.

Prior roles include:

  • Supervisory IT Specialist, Application Software Development Branch Chief – SSA
  • Lead IT Specialist-SYSANL, Systems Analyst Team Leader – SSA
  • IT Specialist, APPSW – SSA
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