State Department Sources Sought: Overseas Security Advisory Council Web Development Services

Solicitation: 19AQMM20N0025

The Overseas Security Advisory Council (OSAC) is responsible for promoting security cooperation between the Department of State (DoS) and private sector interests worldwide. Established in 1985, under Secretary of State George Shultz, the OSAC council is comprised of 30 private sector and four public sector organizations representing specific industries and agencies that operate abroad. The current website enables more than 43,000 users affiliated with OSAC to receive the tools needed to manage security-related issues abroad. OSAC helps private sector interests remain competitive and secure in the global environment by disseminating vital security-related information to its constituents. OSAC uses its website as the primary information sharing tool with its constituents.

The current version of the OSAC.gov website was launched in June 2019 which was a complete redesign of both user experience and user interface. In addition, the new website was developed using an ASP.NET platform and the physical data infrastructure was replaced with a cloud solution, Amazon Web Services (AWS) GovCloud. The OSAC mobile application was also updated to realign with the new features of the redesigned website.

In order to continue to serve its constituency, OSAC seeks a third-party solution to: 1) Provide operations and maintenance to ensure continued website and mobile application support; 2) Incorporate enhancements to the website and mobile application to keep pace with technological developments.

Services required fall within these Task Areas:

  • IT Operations and Maintenance: the contractor shall operate and maintain the OSAC.gov website and provide general IT support and training;
  • Integration Services: the contractor shall provide a collaboration tool solution that integrates with the OSAC.gov website and support discussion groups;
  • Digital Government: the contractor shall provide an identity provider solution and IT strategic planning support for the OSAC.gov website;
  • Software Development: the contractor shall develop enhancements for the OSAC.gov website and mobile application.

Subtask 1 – Management

Provide the technical and functional activities needed for project management of this task order, including productivity and management methods such as Quality Management, Configuration Management, Project Planning and Control, Risk Management, Process Management, Performance Management, and Human Engineering. Provide centralized administrative, clerical, documentation and other related functions.

Subtask 2 – Task Order Management Plan

Prepare a Task Order Management Plan describing the technical approach, organizational resources and management controls to be employed to meet the cost, performance, and schedule requirements throughout task order execution.

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