Treasury Bureau of the Fiscal Service digital playbook flags workflows ripe for automation

“The Bureau of the Fiscal Service is showing federal financial agencies how technology can help them streamline manual processes.

The bureau is releasing a Digital End-to-End Efficiency Playbook that walks agencies through how to identify workflows for automation and select business processes with the most potential to maximize cost savings.

The bureau worked with several agencies to pilot the framework, and Innovation Program Manager Craig Fischer said the playbook is intended to benefit financial agencies governmentwide…”

“The foundations for the playbook began in 2017, when the bureau conducted a study looking at the future of financial management.

Cindy Good, a management and program analyst with the bureau’s Office of Financial Innovation and Transformation (FIT), said the study identified automation of core agency processes as the single largest driver of governmentwide savings…”

“The playbook looks at automating entire work processes, rather than just a transaction or task that’s part of the process. The playbook contains a set of tools and instructions for agencies to follow, like how to select the business process to maximize cost savings, and how to quickly identify areas that present the greatest opportunities for automation and digitalization…” Read the full article here.

Source: Fiscal Service digital playbook flags workflows ripe for automation – By Jory Heckman, July 9, 2021. Federal News Network.


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