Treasury IRS taps change management leader as Acting Director, Analytics Research and Technology

Alicia Miller, a change management and analytics leader armed with over a decade of experience in both the public and private sectors, has taken on a new challenge as Acting Director, Analytics Research and Technology at the Internal Revenue Service.

Alicia brings experience gained founding and leading international community on behavioral insights with 30+ countries, leading change management for a 600-person organization and advising on transformational changes and leading the implementation of continuous improvement and technological innovations, including establishing databases and processes, for a $10M+ investigation.

Prior roles include:

  • Manager, Partnership & Innovation (Research Applied Analytics & Statistics) – Internal Revenue Service
  • Organizational Change Advisor – Internal Revenue Service
  • Special Initiative Project Manager – Internal Revenue Service

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