Notice ID 12305B22Q0011
“1. Purpose: The purpose of Maximo Asset Management and support is to keep all equipment working properly and updated with all the latest features and security measures. The latest features enable the USDA to work on projects and take notes while on the job site to improve efficiency when writing or designing projects.
2.1 Renew software licenses for 30 subscriptions.
2.2 Provide updates and access to new software versions.
2.3 Provide 24×7 technical support…”
4.1 The USDA purchased 30 Maximo Asset Management support subscriptions to support the engineers while on site visits and other duties related to engineering requirements. This software must remain usable with the newest features and latest software updates in order to provide the most accurate and reliable information for current and future use for daily engineering requirements.
5. Performance Objectives:
5.1 New software uploaded to devices within 5 working days of release of software.
5.2 Electronic software upgrade is acceptable means to provide upgrades.
5.3 Technical issues resolved within 48 hours of contacting contractor for support.
5.4 Maximo Asset Management working and fully functional 98% of the time…”