USDA Sources Sought: OASCR Civil Rights Enterprise System (CRES)

Notice ID 1023850

“The scope of this effort is to produce an established EEO complaint tracking system with  a demonstrated history of processing EEO complaints for large government agencies and interfacing with the EEOC databases and must be compatible with FedSEP reporting requirements and 29 CFR 1614. Improve satisfaction with OASCR by offering state-of-the-art cloud platforms for application development. Offer mobile and cloud-based applications to support business process re- engineering efforts across USDA. Contractor shall provide a comprehensive user guide to include guides for any future system improvements. Application maintenance and enhancement to effectively meet the changing business needs. Aid USDA organizations adopting an on-demand, SaaS-based model.

“This document seeks to solicit and procure qualified IT contractor services for the purpose of designing and maintaining a user-friendly, web-based application with analytical capabilities for custom reports. The acquired system must be an established EEO complaint tracking system with a demonstrated history of processing EEO complaints for large government agencies and interfacing with EEOC reporting databases. Specifically, the acquired system must be compatible with EEOC’s Federal Sector EEO Portal (FEDSEP) and the EEOC’s 462 Reporting requirements. To effectively support its customers and ensure that they derive the most benefit of cloud computing, OASCR will also require support from qualified vendors to establish repeatable processes for managing the complex, multi- tenant environment.”

“The scope of this effort is to produce an established EEO complaint tracking system with a demonstrated history of processing EEO complaints for large government agencies and interfacing with the EEOC databases and must be compatible with FedSEP reporting requirements and 29 CFR 1614.

Additionally, The Contractors shall demonstrate experience in Cloud Technology-based Application Configuration and Support Services.

High-level scope of this contract includes:

  1. Improve satisfaction with OASCR by offering state-of-the-art cloud platforms for application development.
  2. Offer mobile and cloud-based applications to support business process re- engineering efforts across USDA.
  3. Contractor shall provide a comprehensive user guide to include guides for any future system improvements.
  4. Application maintenance and enhancement to effectively meet the changing business needs.
  5. Provide assistance to USDA organizations adopting an on-demand, SaaS-based model”

“The period of performance is one year. The period of performance will begin on February 1, 2021 and finish on January 30, 2022. If optional tasks are identified during the period of performance, an option to extend the period of performance may be necessary.”

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