The USDA Food and Nutrition Service, Office of Information Technology (USDA/FNS/OIT) has issued an RFP that seeks a qualified Contractor team for support and enhancements of the Food Programs Reporting System (FPRS) and National Databank (NDB). The Contractor shall: provide technical assistance to all users of the FPRS and NDB; correct deficiencies in the current software; and make software updates/upgrades to the current software and applicable manuals as mandated by the FNS Office of Financial Management, Program Data Branch (PDB). FNS plans to utilize a performance-based contract structure for the FPRS/NDB.
The Contractor shall maintain FPRS, NDB and other systems in support of FNS’s operations. Accordingly, Contractor technical support services shall provide: Operations and Maintenance (O&M) Support for FPRS and NDB and Other Program Data Branch (PDB) Support. The Contractor shall possess knowledge of the FNS business environment surrounding the use of FPRS/NDB and the associated forms, staffing plan, key personnel and the labor categories and associated rates eventually proposed to the requirements. The Government anticipates that the nature of the total work performed will be O&M, however if in the future, when Development of major enhancements to FPRS or NDB is needed, then FNS will issue a separate request. FNS considers enhancements as major changes to the Agency systems such as; a) Business process re-engineering b) System modernization for either FPRS/NDB c) Consolidating FPRS and NDB into a single system d) System redesign of FPRS or NDB.
The Contractor shall provide technical support to system maintenance, system analysis, system design, programming, testing, and integration necessary for the maintenance of FPRS and NDB. These services shall include: the generation of software, making corrections to current software, software analysis, testing and documentation; software change proposals and software problem requests generation and processing; software distribution and development; and, operation and maintenance of software tracking systems. The Contractor shall also provide Help Desk support for FPRS and NDB. The subtasks for the operations and maintenance support are as follows: Help Desk and Production Operations, including User Account Maintenance Software Upgrade(s) & Hardware Support c) Replace/Update existing forms Creation of New Forms and New Form Versions
Database Management Support…”
The period of performance is anticipated to be 09/20/2019 to 09/19/2024, including all option years, however, may vary depending on the task. This is a set aside for small business.Featured USDA USDA XTRA