USPTO, NSF IT Execs on DevOps adoption

“DevOps is still very new to federal agencies. While speeding software development should be welcomed in Washington, the new paradigm has faced predictable challenges…”

“USPTO has adopted a ‘dojo’ model, which brings teams in to work on software projects that are part of their regular day jobs. The DevOps coaching happens in real time. ‘It’s really helped us accelerate culture change through learning by doing,’ [Melissa Rummel, agile delivery and transformation lead for the agency] says…”

“Meanwhile, the National Science Foundation is about five years into its DevOps experiment, and it’s bearing the fruit of dramatically decreased software development cycles and better quality, says Carlo Ilagan, an architect at the agency’s information systems division. The pipeline is being used for the Research.gov portal and a beta NSF gateway site, as well as the internal my.nsf.org site, which provides a single point of entry for IT and systems staff to use to complete proposals and review activities online.

‘NSF had a typical IT organization where development, operations and cybersecurity were siloed,’ says Ilagan. ‘There were growing pains and turf wars. With leadership support, we are now at a state where development, operations and cybersecurity staff meet every week to collaborate.’

The U.S. Citizenship and Immigration Service has a massive caseload challenge. It’s been that way for a while. In 2011, the agency adopted DevOps to speed up development and improve the functionality of its caseworker software. Lessons learned? Decide early on what toolsets you want to use organizationally, rather than trial and error, agency IT staff told ACT-IAC in a recent white paper on DevOps. The white paper offers lessons on DevOps from several agencies…” Read the full article here.

Source: DevOps in the Federal Government: What It Means and How It Can Help – By Randy Barrett, April 30, 2021. FedTech Magazine.

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