What CBP, EPA and other Federal Civilian Agencies learned from the unexpected telework experiment

“Federal agencies have lived through government shutdowns and prepared for floods, earthquakes and hurricanes. They’ve written, tested and revised business continuity plans designed to keep operations running in dire circumstances. But they’ve never been through anything like COVID-19.”

“While traditional business continuity practices tend to focus on short-term disasters and outages, the coronavirus crisis forced agencies to send employees home for months. FedTech magazine asked federal IT leaders to discuss how systems and staffers met the challenge. We spoke with Jerry Golley, CIO of the Farm Credit Administration; Jack Gumtow, CIO of the Defense Intelligence Agency; Edward Mays, executive director for the Enterprise Data Management and Engineering Directorate at U.S. Customs and Border Protection; and Vaughn Noga, CIO of the Environmental Protection Agency…”Read the full article here.

Source: What Agencies Learned from the Unexpected Telework Experiment – By Calvin Hennick, July 30, 2020. FedTech Magazine.

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