EPA RFQ: Continuous Improvement Performance Assessment & Development

ID RFQ1504527

“2. PURPOSE:

The purpose of this contract is to have a contractor assess EPA’s current continuous improvement performance measures, e.g., ELMS deployment, processes improved, employee ideas implemented, number of gemba walks, etc., and to help OCI develop new/additional continuous improvement measures that could be used agencywide or by individual EPA organizations to monitor the health of their continuous improvement programs. The purpose of this contract is to help EPA develop a robust menu of continuous improvement and/or Lean management system-related measures EPA and its organizations could choose from.

  1. APPLICABLE DOCUMENTS:

Current continuous improvement measures used agency-wide, as well as another possible measure that could be used in certain EPA organizations are provided in the appendix to this work statement. The appendix includes metric titles, definitions and algorithms, which represent the required components of an EPA performance metric.

  1. SPECIFIC TASKS:

The contractor must assess EPA’s continuous improvement program in context of related performance measures currently used at EPA, and then help OCI develop at least five new measures that directly relate to continuous improvement or the Lean management system. The contractor can develop continuous improvement measures used effectively by other organizations or help EPA develop entirely new measures based off its assessment. The contractor should also help develop lead and lag measures as defined below.

Lag Measure is a measurement that records progress towards meeting a longer-term, ultimate goal(s).

Lead Measure is a measurement that is influenced by activities a person or team can take to predictthe success of meeting a longer-term, ultimate goal, i.e., lag measure.

EPA has 22 organizations (10 Regions and 12 national programs) across the country that currently assess the health of their continuous improvement programs through the three (3) agency-wide measures noted above. EPA organizations may use other measures specific to each Region/National Program as well. The contractor must deliver the fully developed new measures in writing within the performance period of the contract. The contractor must also provide additional considerations in writing, such as suggested targets, communications strategies related to new measures, etc. The contractor must also brief OCI (via a virtual meeting) on the measures developed within the performance period of the contract. The contractor will be required to attend a kick-off meeting and engagement meetings with OCI and its internal customers. The contractor may also need to attend ad hoc meetings with the Contracting Officer’s Representative (COR). All meetings will be conducted using video conferencing tools…”

“7. PERIOD OF PERFORMANCE:

The period of performance of this contract is from 8/30/2021 to 8/29/2022…”

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