SSA RFI: LMS Consultant Services

RFQ ID: RFQ1493865

“Objectives

Consultative services are required to assist the agency in leveraging all possible features and integrated modules of its Cornerstone OnDemand LMS and TMS.  SSA implemented the CSOD LMS in January 2020 and is currently testing the Succession Planning module.  In the near future, the agency will implement the broader TMS and the existing LMS will become a subsidiary of that system.”

“Scope of work

The Contractor shall provide a consultant who has:

  • Expert knowledge in all features and functions for each module of the Cornerstone OnDemand Learning Management System and Talent Management System
  • Advanced specific knowledge and technical skills to manage CSOD
  • Strong project management skills
  • Strong written and oral communication skills
  • Knowledge of how to automate processes
  • Knowledge of data transfer
  • Ability to answer questions from leadership and the SSA LMS team about CSOD and its modules”

“Specific Duties:

The LMS Consultant must have:

  • Knowledge and skills to assist SSA with rollouts of new CSOD LMS/TMS features and modules, to include but not limited to the Succession Planning, professional certifications, and more.
  • Ability to lead and guide the SSA LMS team on implementing, administering, and managing CSOD LMS/TMS functionalities.
  • Advanced knowledge of user permissions, profiles, and restraints within the CSOD LMS/TMS.
  • Knowledge of how to automate processes and integrate the CSOD LMS/TMS within SSA’s infrastructure and with other agency information systems.
  • Knowledge of data transfer between the CSOD LMS/TMS and other programs – including those that are internal or custom to SSA.
  • Ability to resolve ongoing 508 compatibility/accessibility issues while configuring and leveraging additional features the CSOD LMS/TMS. Knowledge of SSA or Federal Government business processes and policies.
  • Extensive knowledge of reporting function and customized reporting in the CSOD LMS/TMS.
  • Ability to build customized curriculums and playlists to meet the training and development needs of customers.”

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